Helpful Links
Helpful Links
Below you will find the contact information necessary to get more information or file a complaint concerning financial institutions that do not fall under our jurisdiction. Also included is contact information for agencies who provide other financially related information and regulation.
State Complaints on pre-need funeral plans
Consumer Affairs Division
New Mexico Department of Insurance
(877) 807-4010
National Complaints/Assistance
Information on Failed Thrift Institutions (aka Savings and Loan Associations/Savings Banks)
Federal Deposit Insurance Corporation Ombudsman
(800) 568-9161
National Banks, Federal Savings Banks, or Federal Savings and Loans
For a federally chartered (aka national) bank or savings and loan (such as First National Bank, Bank of Albuquerque, Pioneer Bank, Wells Fargo, N.A., Bank of America, etc.), please contact:
Comptroller of the Currency (OCC) Consumer Assistance Group 1301
McKinney Street, Suite 3450 Houston, TX 77010 Consumer Hotline
State Banks Not Chartered in New Mexico
Federal Deposit Insurance Corporation (FDIC)
Consumer Response Center
1100 Walnut St., Box #11
Kansas City, MO 64106
Consumer Hotline (877) ASK-FDIC (877-275-3342)
https://www.fdic.gov/consumers/assistance/
Federal Credit Unions
National Credit Union Administration (NCUA)
1230 W. Washington Street, Suite 301
Tempe, AZ
Credit Card Companies and Credit Card Banks
Federal Trade Commission
File A Complaint | Federal Trade Commission (ftc.gov)
Other Various Financial Products
Consumer Financial Protection Bureau (CFPB)
1700 G Street, NW
Washington, D.C. 20552
Consumer Inquiries (202) 435-7000 or info@consumerfinance.gov
Submit a Complaint: www.consumerfinance.gov/complaint/
Money Service Businesses
US Treasury Financial Crimes Enforcement Network (FinCEN)
United States Department of the Treasury Financial Crimes Enforcement Network | FinCEN.gov
Industry Associations and Agencies
Multiple Financial Industries
Banking Industry
Collection Agencies, Managers, and Repossessors
Credit Union Industry
Mortgage Industry
Escrow Industry